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For Forensic Intensive Case Management (FICM) and Homeless Case Management (HCM) programs, the referral is forwarded directly to the coordinator of those programs for review and assignment of a case manager for assessment. The case manager will connect with the person referred to determine eligibility for the program. To check on the status of a referral for FICM or HCM, contact the program coordinator. Contact information can be found by clicking on the specific program link.
For Intensive Case Management (ICM), Supportive Case Management (SCM), or the Assertive Community Treatment (ACT) team, the referral is
forwarded to the Single Point of Access (SPOA) Specialist for triage. A member of the SPOA team will contact the person referred to arrange for an initial intake appointment. During this appointment, information regarding the referral process and program descriptions will be reviewed.
Details regarding the person’s current situation, struggles, needs, current support system, recovery goals, and obstacles will be discussed. This information, along with the clinical information and history provided on the referral form itself, will be used to determine program eligibility and level of need. If the clinical information is not known, records can be requested to provide that information.
The number of referrals received exceeds the number of enrollment openings. People are enrolled based on level of need. Those individuals with the greatest need for additional support will participate in a comprehensive assessment when a case manager is available and be enrolled in the program that will best meet their needs.
For people who are not eligible for case management services or are looking at a significant wait time before enrollment is available, suggestions for alternative services and linkages to other agencies as appropriate can be made.
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Click here to download the SPOA application.
The SPOA consent form needs to be printed out, signed by the applicant, and faxed to OCMS at 315-472-0084. To obtain an English version of the consent form, click here. To obtain a Spanish version of the consent form, click here.
Also, please fax the most recent psychosocial and history, or combined assessment to OCMS at 315-472-0084.
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