OCMS has been designated a Health Home by the New York State Department of Health. As such, OCMS is responsible for the provision of care management services to eligible enrollees in 8 CNY counties. OCMS is one of four Health Homes operating in partnership with the New York Care Coordination Program and Beacon Health Strategies to bring Health Home services to 22 counties in western and central New York.
A Health Home is a service model designed to ensure effective coordination and management of care, leading to positive health outcomes for the individual, including minimizing unnecessary emergency department and hospital stays. A care manager works with the individual to develop and maintain a comprehensive plan for accessing and using services and supports necessary for the person’s health. These services and supports are provided through a network of organizations, who collectively, become the person’s virtual “Health Home” with the care manager overseeing the process. The network includes not only healthcare providers but other social and community supports that are essential to a person’s overall health, such as housing and vocational services.