Map and Directions     Office Hours: 8:30am to 5:00pm Monday thru Friday Address: Onondaga Case Management Services 220 Herald Place, 3rd Floor Syracuse, NY 13202 Our main receptionist lobby is on the 3rd floor. Phone: 315.472.7363 Fax: 315.472.0084	From the North:      Head southeast on NY-481 S.      Take the exit onto I-81 S.      Take the exit toward N Clinton St.      Slight right at N Clinton St.      Turn right at Herald Place.                          From the South:      Take I-81 North to the exit onto I-690 W towards the Fairgrounds and Baldwinsville.      Take exit 11 for West St.      Slight right at S West St.      Take the ramp to Erie Blvd W.      Sharp right at Erie Blvd W.      Turn left to merge onto N West St.      Take the exit toward Herald Place.      Turn right at Herald Place.                          From the East:      Take I-481 N to Syracuse (NYS Thruway I-90).      Take the exit on the left toward I-690 W.      Keep left at the fork to continue toward I-690 W and merge onto I-690 W.      Take exit 11 for West St.      Slight right at S West St.      Take the ramp to Erie Blvd W.      Sharp right at Erie Blvd W.      Turn left to merge onto N West St.      Take the exit toward Herald Place.      Turn right at Herald Place.                          From the West:      Head southeast on I-690 E toward Exit 8.      Take exit toward W Genesee St.      Keep right at the fork to continue toward W Genesee St.      Turn left at W Genesee St.      Take 1st left onto Wallace St.      Take 1st right onto Herald Place.