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Adult Mental Health Case Management Services

Our programs provide community-based case management services to adults who have been diagnosed with a serious mental health disability, are struggling to manage or make progress in their pursuit of the quality of life they desire, and are seeking greater levels of wellness, independence, and personal satisfaction and success in their lives.

Our philosophy is that the individual is the center of the recovery process with the rights and abilities to explore any avenue that will aid in this process.  The intent or purpose of services provided is to support people in the selection, preparation, and obtainment of their recovery goals.  Individuals define their own vocational, educational, housing, financial, and social life goals.  Additional areas of focus often include community involvement, physical health, independence, coordination/instruction related to accessing transportation, self-care skills, self-esteem, effects of alcohol and drugs, and mental health symptoms.

Individuals and their case managers partner together (in conjunction with an existing support system, as desired by the person) to determine what opportunities and supports are needed to progress with these goals.  In the context of helping people to reach their goals, case managers provide a wide variety of services including linkages to community services, coaching to develop new skills, and problem solving about how to access supports necessary for the pursuit of recovery goals and dreams. 

OCMS will also work together with enrollees to increase community participation that will provide opportunities for the development of personal connections able to offer the support once provided by a case manager.

 

Intensive Case Management (ICM)

  Intensive case managers assist individuals in this recovery process with a minimum of four direct contacts a month.  Individuals frequently in need of emergency services or hospitalization to assist in the management of mental health needs would most likely enroll in the ICM program.  The weekly connection with an additional supportive person outside of a clinical setting will hopefully lessen the need for crisis services.  Consequently, this allows for the opportunity to focus on the person’s recovery goals and dreams.

Supportive Case Management (SCM)

  Supportive case managers partner with individuals, with the same purpose described above, at least twice a month.  Individuals who are living in the community without the need for frequent crisis services but are struggling significantly to manage or make progress in their pursuit of the quality of life they desire, would most likely enroll in the SCM program. 

Team Options

  This is a blended team approach to case management services.  Each team consists of one Intensive Case Manager and two Supportive Case Managers.  Individuals are assigned a primary case manager but the strengths and resources of the others on their team are readily available to them as well.  Individuals get to know all three members of their team, developing a level of comfort that promotes continuity, flexibility, and creativity in the delivery of services.  

Forensic Intensive Case Management (FICM)

 

Intensive case management is provided to inmates, with a psychiatric disorder, who are transitioning into the community following incarceration at one of Onondaga County’s correctional facilities.  This program is designed to be shorter term to allow the program to be available to enroll people as they are released.  Individuals with a need and interest in receiving continued case management services to pursue additional progress beyond a successful transition to community living can be transferred to either the traditional ICM or SCM program.

Basic Eligibility Criteria for ICM and SCM Programs

  • 18 years of age or older

  • Serious and persistent psychiatric disorder (i.e. Major Depressive Disorder, Bipolar Disorder, Schizophrenia, Schizoaffective Disorder)

  • Significant functional impairments related to daily living skills, personal safety, community living, economic self-sufficiency, and/or use/engagement with medical or mental health services

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